New Survey Shows Consumers Expect Better Healthcare Experiences—But Are Often Disappointed
Dylan Bestler on December 7, 2021
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2021 has arguably been the year of digital healthcare—from the pandemic-induced explosion of telehealth adoption to rising consumer expectations for digital healthcare experiences.
A new survey released today from software company Redpoint Global illuminates the nature of those changing expectations and how consumers want to interact with their healthcare providers, particularly in light of the pandemic.
A majority (65%) of consumers said they have used telehealth during the pandemic and 34% said they plan to continue doing so.
Read the full article HERE