Why doctors should befriend business office staff

Cantata Health’s Senior RCM Specialist, Kenneth Miller, discusses why doctors should befriend business office staff.

No one ever said a doctor’s job is easy. Thanks to value-based care their job is getting significantly more difficult.

Doctors are trained to treat individual patients. With value-based care they are forced to leverage big data initiatives to look at patients more strategically and holistically to determine what’s going on. This requires a different level of analysis than what they were trained to do – and an opportunity for the business office to play a bigger part in healthcare.

Read the full article at: Becker’s Hospital Review