A Behavioral Health EHR Built for New York
Built for the way you deliver services. Backed by real-world results.
Delivering behavioral health services in New York means navigating complex regulatory, clinical, billing and reporting requirements across programs and funding sources. From community-based providers to county behavioral health agencies, organizations must keep pace with evolving requirements from OMH, OASAS, DOH and other stakeholders. Arize turns that complexity into straightforward, connected workflows that help teams stay compliant, coordinate care and operate more efficiently.
Breaking the Barriers Holding You Back
Behavioral health organizations in New York often manage multiple programs, populations and service models, each with distinct workflows, documentation and reporting requirements. Disconnected processes and systems can make it harder to maintain consistency and visibility across the organization. Across the state, community providers and county agencies face common challenges:
Documentation Overload
From OMH-licensed outpatient services and PROS to CCBHCs, OASAS programs, crisis services, care management and other community-based programs, documentation requirements can vary significantly. Staff need workflows that support New York requirements without adding unnecessary administrative burden.
Complex Billing & Reporting Rules
New York behavioral health organizations must navigate overlapping OMH, OASAS and DOH requirements alongside Medicaid, multi-payer billing, program-specific reporting and grant-funded services. Even small errors can lead to denials, lost revenue or compliance issues.
Gaps in Care Coordination
Behavioral health organizations need to share information across care teams, programs, community partners and external systems like SHIN-NY. But that’s difficult when your outdated systems don’t talk to each other and create data silos that slow down whole-person care.
Barriers to Accessing OUD Treatment
Quick access to methadone, counseling, and recovery support is critical. But if your legacy systems don’t support mobile teams, crisis response, or integrated substance use disorder (SUD)/mental health workflows, this can create delays in care and stigmatize clients.
Pressure to Do More with Less
The state’s transition to value-based care puts more pressure on you to measure outcomes and efficiency, without adding budget, staff or resources. Without the right tools, documentation and reporting can feel like obstacles.
Inflexible, Aging Technology
Delivering modern, comprehensive care can feel impossible when your systems are stuck in the past. If your EHR doesn’t support the way your teams work or adapt to new requirements, they’ll have to build manual workarounds to stay afloat.
Meet Arize EHR
Cantata’s Arize EHR was built for the realities of behavioral health—and the unique demands of delivering behavioral health services in New York. Designed for community-based providers and county behavioral health agencies, Arize combines a modern, mobile-first experience with deep support for New York State OMH, OASAS and DOH requirements. The platform brings clinical, operational and financial workflows together, helping organizations reduce administrative burden, stay ahead of evolving requirements and focus on delivering whole-person care.
What Arize EHR Delivers:
- Supports New York-specific clinical documentation, workflows, and reporting requirements
- Simplifies Medicaid and multi-payer billing across programs and services
- Connects programs and teams through a unified client record
- Enables mobile and field-based care teams, including crisis services
- Simplifies methadone dispensing and MAT/MOUD workflows
- Connects seamlessly with SHIN-NY and other partners to support information exchange
- Adapts quickly as regulations, programs, and local workflows change
- Supports specialized New York behavioral health programs across mental health, SUD, care management, crisis and community-based services
Arize Solutions
Delivering behavioral health services in New York will always involve complexity. But with an integrated behavioral health EHR, organizations can reduce administrative burden, improve coordination and adapt more easily as requirements change. Here’s how Arize helps:
Arize supports integrated client records and workflows across behavioral health programs, helping organizations coordinate services without forcing every program into the same mold. From outpatient treatment and care management to community-based services, teams can work from connected information while maintaining the workflows, documentation and reporting each program requires.
OMH Outpatient | OASAS Outpatient | PROS | CCBHC | SPOA | AOT | Care Management | HCBS | Crisis Services
Arize supports New York-specific assessments (ex: NYSCRI), treatment plans, treatment plan reviews, progress notes, utilization review and compliance documentation, with configurable workflows that can adapt to program requirements and local operating preferences.
Arize supports complex Medicaid and multi-payer billing alongside program-specific reporting requirements across OMH- and OASAS-licensed services. Built-in workflows help organizations manage service documentation, authorization requirements, claims submission and reporting for Medicaid, state and grant-funded programs.
Arize creates a unified client record that supports coordination across behavioral health, care management and social needs.
- Connects with SHIN-NY and other partners to support information sharing across care teams, programs, and community providers, helping create a more complete picture of the people they serve.
- Enables real-time documentation for intensive crisis stabilization centers and mobile crisis teams, supporting timely reporting and smoother coordination across levels of care.
- Integrates SDOH/HRSN information, referrals, and care coordination alongside clinical services to support a more complete approach to whole-person care.
From integrated methadone dispensing to MAT tracking and regulatory reporting, Arize automates the most burdensome parts of OUD treatment so care teams can focus on supporting clients throughout their recovery. The system enables integrated mental health and substance use treatment while maintaining the privacy, consent and data segmentation controls required for sensitive SUD information.
Arize supports requirements across OMH, OASAS and DOH programs, including New York-specific documentation, treatment planning, reporting and audit needs. Configurable forms and workflows help organizations adapt as state, federal and program requirements evolve.
Reporting, retention and archival capabilities support Medicaid, grant-funded and program audits, as well as applicable New York records retention requirements, including LGS-1.
OMH • OASAS • DOH • 42 CFR Part 2 • NYS Mental Hygiene Law Section 33.13 • 21st Century Cures Act
By reducing duplicate data entry, consolidating systems, and automating routine reporting, Arize eases administrative burden, cuts costs, and helps staff focus on mission-driven care instead of paperwork.
Built on decades of New York behavioral health expertise. Configured for your organization’s needs.
Unlike retrofitted legacy systems, Arize was purpose-built for behavioral health. Its cloud-based, configurable design supports New York-specific requirements while adapting to your programs, workflows and local operating needs—so your organization can evolve without relying on cumbersome workarounds.
“We’ve worked with other EHRs that lacked experience in New York and couldn’t adequately support our billing needs. Cantata's leadership team is from New York and understands the New York market, so it was a strong fit.” Nancy M. Manigat, MBA, LCSW,
Chief Operating Officer, CN Guidance
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