Case Management
Case management is a complex process that involves coordinating care, tracking client progress, managing documentation, and ensuring compliance with regulatory requirements—all while navigating high caseloads and limited resources. Arize helps alleviate many of these challenges by integrating case management functionality within the EHR. By streamlining workflows, automating routine tasks, and centralizing information, Arize helps case managers overcome administrative burdens that can detract from time spent directly supporting clients.
Case managers can use Arize to:
- Access and manage clients’ records from any device
- Coordinate quality, person-centered care in the office, at home, or in the field
- Securely communicate and exchange information with partner organizations, referral sources, and other external providers
- Simplify case management workflows, from assignment to completion
- Accurately track and report on client data and case plans
Key Functionality
Integrated Case Notes and Care Plans
Case managers use Arize to document and organize case notes, details, and client interactions in one centralized location. They can also create and manage individualized care plans. Together, this helps develop person-centered care plans and monitor progress toward specific goals, while ensuring compliance with documentation standards for audits or funding requirements.
Task Management and Alerts
Arize enables users to build custom dashboards, screens, assessments, and reports from scratch. Using that configurability, providers can set up notifications or warnings to make sure the team doesn’t miss a step or a deadline in any case management workflow, like intake or discharge. You can also set system alerts and notifications to communicate securely between case managers, providers, and directly with clients, as well as automatically enforce document and contract compliance requirements.
Communication and Collaboration
Case managers regularly need to send and receive referrals, share documentation, and communicate securely with external providers and systems. Arize facilitates this exchange, supporting smooth handoffs between partners. Empowering collaboration between multidisciplinary care teams, Arize supports a holistic approach to care while reducing fragmentation in service delivery, which leads to improved client outcomes.
Analytics and Reporting
Real-time dashboards and customizable reports help case management providers track and report on key performance indicators (KPIs), caseloads, and client data and outcomes. They can measure program effectiveness and identify areas for improvement, plus make data-driven decisions for resource allocation.