Managed Services

From deployment to enablement, we’re there for you.

Helping organizations better maximize their technology investment

We’re here to help your staff stay on track with what matters most: quality patient care and efficient financial management. We can help hospitals and care facilities maximize their technology investment, increase staff efficiency, reduce operational costs, and get the full picture of a patient’s health across every point of care.

Align to Your Facility

You have financial and care quality goals. We have the tailored solutions to help you reach them. Let’s find the one that works best for you.

Accelerate Value

You’ve got a system in place, but there’s always room to improve. We reduce implementation time with a certified staff to ensure migration and setup are completed without disrupting patient or resident care.

Ensure Compliance

Our Services and Support teams are staffed by experts with more than 200 years of combined healthcare and IT experience. Get the expert assistance you need to ensure your organization stays ahead of regulatory practices and external changes.

Keep It Simple

Streamlining a resident’s billing process from admission to discharge while reducing costs and expediting payments is important. So, we designed our Revenue Cycle Management Solution to do just that. We get to know your unique business requirements and help guide your revenue cycle management implementation while reducing Accounts Receivable days, improving revenue integrity, and managing denials.

“Cantata Health’s product was the most effective solution on the market for us to modernize our entire healthcare IT infrastructure within our existing facilities, while also putting in place a scalable solution to support future growth, as plans for a new facility are well underway.”

Gene Grochala, Vice President and CIO (Retired)
Capital Health

vCIO/Strategy

Proven and professional industry expertise you can rely on.

We offer highly experienced, senior-level healthcare IT executives that can act as your organization’s virtual Chief Information Officer or provide senior-level strategy services to build and execute on strategic plans and initiatives. This is a very cost-effective way for your organization to have industry experts with experience working with health care organizations in excess of 10,000 employees, help drive your strategic needs, security initiatives, transformations, or focus on critical projects aligned with your business needs and industry standards.

vCIO and strategy services can be leveraged on a project-by-project, weekly, monthly, or annual basis. Typical services could include advisory services, strategic plan development, and implementation, security assessment and remediation, multi-year budgeting, vendor management, staff management, monthly reporting, and hands-on technology services.

Engineering Services

Fully connected systems, so you can focus on your business.

Our Engineer Team offers Network, Server, Security, Cloud, Desktop, and Automation engineers to support your organization, enhance your existing IT team, or focus on strategic projects to enhance your environment. Cantata’s Engineering team has dozens of years of experience implementing enterprise network environments, designing, and implementing security plans, building disaster recovery solutions, implementing data center environments, performing cloud transformations/migrations, Office 365 migrations, and automating workflows to provide organizations a stable, secure platform to grow their operations.
Cantata Engineering services can be provisioned on a project by project, hourly, monthly, or annual basis in support of your organizational needs.

Field Services

Get the right people to the right place with the correct tools.

One of the key challenges many social service and healthcare organizations face is technical remote field service resources to support online staff and devices. Cantata offers Field Service resources that can come onsite to complete tasks such as installations, troubleshooting, configurations of the network, server, printer, desktop, or mobile devices. Using Cantata Field Services saves your organization money by not hiring full-time resources to support smaller or remote facilities.

Our Field Service solution offers fixed hours per month or buckets of hours that can be utilized in support of your remote facilities.

Application Management Services

Day-to-day application support, while reducing the cost of service.

We offer clients access to virtual experts in clinical and billing of both Cantata and other vendor electronic health records. These resources bring dozens of years of experiencing managing EHR systems including clinical workflows, screen building, reporting, billing, and system administration in support of your EHR environment. Our solution allows your organization to focus on the use of the EHR while our team configure, administrates, and supports the back-end solution. Cantata’s Application Management Services also can support your other enterprise applications, as well, which could include select systems such as Microsoft Office, ERP/CRM solutions, Asset Management, and other enterprise applications.

Our Application Management Services can be provisioned on a project by project, hourly, monthly, or annual basis in support of your organizational needs.

DBA/Enterprise Reporting Services

Bringing operational efficiency through analytics.

Data Analytics is the key differentiator between dynamic, high-performing organizations in being agile in decision making and response to trends within their organization and the industry. Cantata offers a full suite of services around data services including data warehousing, data integrations, ETL/transformations, dashboard development, KPI development, and report writing. Cantata’s team is experienced in warehousing, transforming, and displaying data using industry-standard toolsets including Tableau, SSRS, Crystal, and many other platforms.
Cantata database, report writing, and dashboard/KPI services can be provisioned on a project by project, hourly, monthly, or annual basis in support of your organizational needs.

Security Services

We protect our clients’ patient data, simplify regulatory compliance and reduces overall cyber risk.

Organizations single biggest risk today comes from a security breach that could cripple your technical environment and hold your organization hostage. Cantata offers security planning, implementation, and support services mixed with 3rd party partnerships with leading global solutions providers to build, implement, and operate a secure and compliant environment both at your on-premise facilities and in cloud environments. Cantata offerings include security assessments, security plan development, engineering services, compliance evaluations, policy/procedure development, Disaster Recovery strategy/planning/implementation, and other security services. In partnership with partner firms, Cantata can offer EDR, SIEM, SOC monitoring, and Vulnerability/Penetration Testing services, as well.

Our Engineering Services can be provisioned on a project by project, hourly, monthly, or annual basis in support of your organizational needs.

Project Management Services

Leading and overseeing projects for your organization to improve operations and patient safety.

Project Management is the driving force behind organizational transformation in identifying, developing, managing, and reporting on key strategic projects across your organization. Cantata’s project managers have over a hundred years of experience driving key strategic infrastructure, development, reporting, and enterprise application rollouts, upgrades, and migration initiatives. Cantata’s Project Managers have lead projects ranging up to $100M in size for Health Care and Social Service organizations across the country.

Our Project Management Services can be provisioned on a project by project, hourly, monthly, or annual basis in support of your organizational needs.

Implementation and Migration Support

Eliminate unplanned delays and extra costs when streamlining your organization.

We provide onboarding support and configuration assistance to ensure your system is set up correctly and aligned to your organization. Our revenue cycle management (RCM) and electronic health record (EHR) support team provides everything needed to get started quickly, whether this is your first system or the one you’ve had for years.

Training and Adoption Support

Make implementation and adoption across your organization seamless.

We work with administrators and nursing leaders to ensure technology and staff are working together to deliver an improved patient experience using our best practice frameworks. Our enablement support service is designed to increase your operational performance and efficiency, resulting in lower readmission, increased confidence in the new systems, and faster time to value for the facility.

Quality & Compliance Management

Assess your growing organization by evaluating its strengths and opportunities.

Using a best practices framework tailored for your facility, we offer your leadership team visibility into high-performing areas of the organization and where challenges may exist. Think of it as a check-up that provides administrators with a roadmap to better ensure staff, processes, and systems are aligned to support current and future priorities. The results include a roadmap to help you adapt your facility to future initiatives, such as adding new staff and adopting new regulatory practices.

Contact Us

Whether you’re looking to get started with electronic health records, improve your billing and payments systems, or jumpstart your growth transformation, we’re here to help every step of the way.

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