As part of a federal law signed by Trump in 2020, callers will be able to reach the National Suicide Prevention Lifeline and its local outposts simply by dialing 988. In the city, those calls are plugging into the existing NYC Well.
New Yorkers generally know to call 911 and 311 for emergency and non-emergency services.
But starting July 16, dialing 988 will connect them with mental health, suicide prevention, and substance use disorder counselors — as part of a nationwide initiative to better address those needs without the involvement of the police.
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